FAQ

Frequently Asked Questions

Find answers to common questions about our training courses, schedules, registration, certification, payment, and support. Browse our FAQs to learn more before booking your course.

Teaching all essential knowledge that inspector and engineer need to know about welding and metallurgy.

About the courses

Schedule & Delivery

Trainers & Quality

Pricing & Registration

Certification & Exams

Course Content & Preparation

Rescheduling & Cancellation

About the Organization

Corporate & Partnerships

Logistics & Travel

Contact & Support

Future Learning

Frequently Asked Questions

About the courses

What courses do you offer?

Are your courses certified or accredited (e.g., API, ASNT, etc.)?

What industries are your courses designed for?

Schedule & Delivery

When is the next course scheduled?

How long does each course last?

Are courses available online, in-person, or hybrid?

Where are your training facilities located?

Can you run courses at our company site?

Trainers & Quality

Who are your instructors and what are their qualifications?

Do instructors have real industry experience?

What is the trainer-to-student ratio?

Pricing & Registration

How much does the course cost?

What is included in the course fee?

Are there group discounts or corporate packages?

How can I register or book a course?

What payment methods do you accept?

Certification & Exams

Will I receive a certificate after completion?

Is there an exam included?

What happens if I fail the exam?

How long is the certification valid?

Course Content & Preparation

What topics are covered in the course?

Can you run courses at our company site?

Do I need prior experience or prerequisites?

Will I receive study materials before the course?

Is there pre-reading recommended?

Rescheduling & Cancellation

What is your cancellation policy?

Can I reschedule my booking?

Will I get a refund if I cancel?

About the Organization

Who are Dexon Training Center and what is your background?

What makes your training center different?

How long have you been operating?

Do you work with international clients?

Corporate & Partnerships

Do you provide customized training programs?

Can you develop training tailored to our company’s needs?

Do you offer long-term training partnerships?

Logistics & Travel

Can you assist with accommodation or travel recommendations?

What is the nearest airport/hotel to your training center?

Contact & Support

How can I contact you?

What are your working hours?

How quickly do you respond to enquiries?

Future Learning

Do you offer advanced or follow-up courses?